Support Policy Page

Support Policy

At TEch Winks, we are committed to providing our customers with the best possible support experience. We understand that things can go wrong from time to time, and we are here to help you resolve any issues you may have with your purchase.

Contacting Support

You can contact our support team by email at [email address] or by phone at [phone number]. We are available to answer your questions and help you resolve your issues from Monday to Friday, 9am to 5pm EST.

Response Times

We strive to respond to all support inquiries within 24 hours. However, during peak times, our response time may be longer.

Types of Support

We offer support for a variety of issues, including:

  • Order placement and tracking
  • Product questions and troubleshooting
  • Returns and exchanges
  • Payment issues
  • Account management
  • General website support